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退換貨政策

  • Items sold are non-refundable and non-exchangeable.
  • Should the merchandise be found defective, exchange of merchandise (in the original packaging) may be arranged provided that the customer informs Our Meat Granny Limited within 3 days upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.
  • Our Meat Granny Limited reserves the right to amend terms & conditions and of final decision on all matters of disputes.
  • For any enquiry regarding online order and delivery, please email to order@ourmeatgranny.com .(Service hour: Monday to Friday 10:00am to 6:00pm, except Public Holidays)